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North Florida Women’s Physicians
Gynecology
Telephone Calls
The telephone can be an
important communication link between you and your provider. After
office hours and on weekends, calls are answered via an answering
service that pages the doctor or midwife on call as soon as your message is left.
Please use this service only for emergency reasons.
When you call the office during office hours, your call will be answered
by one of our front office staff. It is important that you state whether
your call is about an appointment, billing, or a medical problem so that
you can be transferred to the appropriate person.
If you have a medically related question, one of our nurses is always
available to assist you. After the receptionist transfers your call
please leave your message on our voice mail system and a nurse will call you
back as soon as possible. If you are concerned that you may have an
emergency, please let the receptionist know so that a nurse can speak
with you right away.
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